How to Fix Windows Error Code 0x00000097

Introduction to Windows Error Code 0x00000097

Encountering the Windows error code 0x00000097, commonly known as the "INTERNAL_POWER_ERROR", can be both perplexing and disruptive. This error typically surfaces when there is a power management issue within your system, often linked to faulty hardware or incorrect driver settings. This comprehensive guide will walk you through the steps to diagnose and resolve this error, ensuring your system returns to optimal performance.

Understanding the Error Code 0x00000097

The error code 0x00000097 indicates a problem with the system’s power settings or power management features. This error can arise due to various reasons, including:

• Corrupted system files
• Faulty or outdated drivers
• Hardware malfunctions
• Incompatibilities in power management settings

Addressing the root cause of this error involves several diagnostic and corrective measures.

Step-by-Step Guide to Fixing Windows Error Code 0x00000097

1. Update Device Drivers

Outdated or incompatible drivers can cause conflicts that lead to the INTERNAL_POWER_ERROR. To update your device drivers:

1. Open Device Manager:

   • Press Win + X and select Device Manager.

2. Locate Device:

   • Expand categories and right-click on the device you suspect may be causing the issue (e.g., Display Adapters, Network Adapters).

3. Update Driver:

   • Select Update Driver and choose Search automatically for updated driver software. Follow the prompts to complete the update.

4. Restart Computer:

   • Reboot your system to apply changes and verify if the error persists.

2. Run Windows Memory Diagnostic

A malfunctioning memory module can trigger the 0x00000097 error. Running a memory diagnostic can help identify if faulty RAM is the culprit.

1. Open Windows Memory Diagnostic:

   • Press Win + R, type mdsched.exe, and press Enter.

2. Choose Diagnostic Option:

   • Select Restart now and check for problems or Check for problems the next time I start my computer.

3. Review Results:

   • After the test completes, check the results and take appropriate action if errors are detected.

3. Check and Update System BIOS

An outdated or corrupted BIOS can cause power management issues. To update your BIOS:

1. Identify BIOS Version:

   • Press Win + R, type msinfo32, and press Enter. Note your BIOS version and manufacturer.

2. Download BIOS Update:

   • Visit your motherboard manufacturer’s website and search for the latest BIOS update compatible with your system.

3. Install Update:

   • Follow the manufacturer’s instructions to update your BIOS. This may involve creating a bootable USB drive or using a built-in BIOS update utility.

4. Restart Computer:

   • Reboot your system after the update and check if the error is resolved.

4. Check for Windows Updates

Ensure your system is up-to-date with the latest Windows patches and updates, which can resolve compatibility and stability issues.

1. Open Settings:

   • Press Win + I to open Settings.

2. Navigate to Updates:

   • Go to Update & Security and select Windows Update.

3. Check for Updates:

   • Click Check for updates and install any available updates. Restart your computer to apply them.

5. Perform System File Check (SFC)

Corrupted system files can contribute to the 0x00000097 error. Running the System File Checker (SFC) tool can repair these files.

1. Open Command Prompt:

   • Press Win + X and select Command Prompt (Admin) or Windows PowerShell (Admin).

2. Run SFC Command:

   • Type sfc /scannow and press Enter. The tool will scan and repair corrupted files.

3. Restart Computer:

   • Reboot your system to complete the process and check if the error is resolved.

6. Check Power Settings

Improper power settings can cause the INTERNAL_POWER_ERROR. Adjusting these settings might help:

1. Open Power Options:

   • Press Win + X and select Power Options.

2. Change Plan Settings:

   • Click on Change plan settings next to your selected power plan.

3. Restore Default Settings:

   • Select Restore default settings for this plan. Apply changes and restart your computer.

7. Inspect Hardware Components

Faulty hardware components, such as the power supply unit (PSU) or hard drive, can also lead to this error. To check your hardware:

1. Test Power Supply:

   • Use a multimeter or PSU tester to ensure your power supply is functioning correctly.

2. Check Hard Drive:

   • Run CHKDSK by opening Command Prompt as an administrator and typing chkdsk /f /r, then restart your computer.

3. Replace Faulty Components:

   • If you identify any faulty hardware, consider replacing it with compatible components.

Conclusion

By following these comprehensive steps, you can effectively troubleshoot and resolve the Windows error code 0x00000097. Each measure addresses potential causes of the error, from driver issues to hardware failures. Ensure to systematically apply these solutions and verify if the issue is resolved after each step. For persistent problems, seeking professional technical support may be advisable.